HAVE A QUESTION?
Have a question? If so, you’re in the right place. If you have any other questions that aren’t answered here, please don’t hesitate to contact us.
3 p.m. every day.
We try to accommodate late check-out requests when we can. Late check-out availability is dependent on the number of check ins we have scheduled for that day. To request a late check out, call or stop by the front desk on the evening before your departure or in the morning before 12 p.m. Late check-out fees vary based on departure time.
We do not offer valet services, but we do have self-parking, $15 per day.
Yes, we will happily greet your pet! A small pet fee of $75 per stay. There is a 2 pet limit & weight restriction of 50 lbs.
We offer a variety of cancellation policies dependent on the rate offers booked.
Our Flexible Rate allows you to cancel your reservation by 3 p.m. local hotel time 1 day prior to the arrival date to avoid a fee of up to 1 night’s room and tax.
Please refer to each rate’s booking policies upon the reservation checkout screen.
Our rooms offer several amenities including a refrigerator, microwave, coffee station & a 55″ LED TV.
Yes, Blackwood is a hopping restaurant and bar offering amped up comfort food favorites all day, every day. Our Pool House Bar is open seasonally.
Yes, we have an outdoor pool. We also offer cabanas for rental.
Visit our rooms Overview page to learn more.
We offer shuttle service Monday through Friday between the hours of 7 AM to 7 PM. Please give the front desk a call when you land and we’ll pick you up. To arrange a shuttle to the airport, please call or stop by the front desk the evening before your departure.
We don’t have self-service laundry facilities, but we do offer same-day dry cleaning and laundry service. If you drop your laundry at the front desk by 8 a.m., you’ll get it back the same day.
Visit our Nashville Directory and Nashville Travel Guide for great ideas and the latest event and music listings.
Local and toll-free number calls are free for our guests. Long distance fees vary.