FAQS

3 p.m. every day.

12 p.m.

We try to accommodate late check-out requests when we can. Late check-out availability is dependent on the number of check ins we have scheduled for that day. To request a late check out, call or stop by the front desk on the evening before your departure or in the morning before 12 p.m. Late check-out fees vary based on departure time.

We do not offer valet services, but we do have self-parking, $15 per day.

Yes, we will happily greet your pet!  A small pet fee of $75 per stay.  There is a 2 pet limit & weight restriction of 50 lbs. 

Our Flexible Rate allows you to cancel your reservation by 3 p.m. local hotel time 1 day prior to the arrival date to avoid a fee of up to 1 night’s room and tax.

Please refer to each rate’s booking policies upon the reservation checkout screen.

Yes, for more information visit our Accessible Rooms page.

Our rooms offer several amenities including a refrigerator, coffee station & a 55″ LED TV.

Yes, Blackwood is a hopping restaurant and bar offering amped up comfort food favorites all day, every day.  Our Pool House Bar is open seasonally.

Yes, we have an seasonal outdoor pool.  We also offer cabanas for rental.

We offer shuttle service daily between the hours of 7 AM to 7 PM. Please give the Shuttle Service a call when you land and we’ll pick you up. To arrange a shuttle to the airport, just stop by the front desk before your departure.

While we’re not currently equipped for laundry services, we’re eagerly gearing up to introduce them in the future once our renovations are complete! Stay tuned for the convenience coming your way soon!

Yes! We offer electric vehicle charging on-site!

Visit our Nashville Directory and Nashville Travel Guide for great ideas and the latest event and music listings.

Local and toll-free number calls are free for our guests. Long distance fees vary.

To explore more of our great hotel features, check out our Signature Amenities.